Frequently Asked Questions
Everything you need to know about our automotive-inspired apparel and accessories.
How long does shipping take for custom apparel?
Most of our items are printed on demand to ensure the highest quality. Please allow 3-5 business days for production and an additional 5-7 business days for standard shipping within the United States.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that custom-designed pieces or limited edition drops may have specific return restrictions.
Are your sizes true to fit?
Our apparel generally follows standard US sizing. However, we recommend checking the specific size chart provided on each product page to ensure the perfect fit for your style, whether you prefer a slim or oversized look.
Do you ship internationally?
Yes, BTRcarcustoms ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I wash my BTRcarcustoms gear to prevent fading?
To preserve the life of the prints and fabric, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.